Aloha! Welcome to Sheffield’s First Tiki Bar

Good range of drinks and our party all enjoyed our respective orders. Unfortunately when trying to get seated for our booking we were dealt with by a less-than-kind staff member. Despite showing the booking reference number and confirmation email for the booking, I was asked when I made the booking. I said last night to which the worker murmured "Of course you did" in a snarky tone while walking away. ?? Not sure how that would be relevant in the first place if your website says there is a booking available and I take it. Really struggled to understand how our party could be in the wrong with confirmation in hand. Next up we were told that another worker would clear the booth and seat us, but over the loud music I struggled to hear so simply replied "Are we alright then?" to which the worker replied, louder this time "So as I've just said, we will clear the booth and seat you etc." even managed to throw in a "you know, need to listen!" Even without the loud music, we had members in our party partially deaf, so if they were the one listening would they have received the same attitude for not hearing the first time? Overall, despite them stating that it was a fault on their system in the end, we did not feel welcome at all on arriving. Further on after sorting the booking, the worker aptly pointed out that we had turned up with 7 people for a 6 person booking. Even though we had researched the place and knew that a booking for 6 would definitely allow for an additional member, the worker made a big deal of checking whether the large booth would fit us, and even demanded we say "please"? as if they were a primary school teacher. We could have rang and confirmed that they could seat 7 in any case however, which is a fault on our end. Probably the most odd encounter I've had with a staff member anywhere. Admittedly made for a decent laugh between our group, and thankfully didn't manage to ruin our new year celebrations. Happy new year.